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FAQ's

"Your Vision is our Priority"

Mystery Shopping is a specialized research methodology used for monitoring and maintaining standards of customer service. It is important for a company to have a good reputation where treating their customers is concerned. Assignments from the agency are given to a mystery shopper because employees will not recognise you as being associated with management.

There are different types of mystery shopping like

  • Visits
  • Telephone Calls
  • Email or web enquiries

No, you are not applying to be an employee of the company. You will be an independent contractor with the option to accept or reject individual shopping assignments.

Completion time depends largely on the scope of the engagement and the client criteria. An evaluation can take anywhere between 10 minutes and 2 hours (some projects may require an overnight stay).

No, you don't have to pay any fees to become a shopper. However, some shops do require shoppers to make a purchase during the audit. Payment for each shop is clearly listed with the shop assignment, and purchases are reimbursed. For information on shopping for us, please visit our website www.wemarkglobal.com

Yes, you can as long as you adhere to the guidelines mentioned to you.

Assignments are to be completed within the time or dates requested by the client. If there is any specific client requirement for completing a task, prior information will be provided.

Payment and reimbursement depends on the brand you have taken for the audit. It ranges between ranges between $20 to $600, plus actual reimbursement of services taken.

We do not share your personal information with anyone. You will be provided with a unique Shopper ID and Password that prevents other people from accessing your information. However, it is important that you protect your information by not sharing your ID or Password with anyone else.

You will get the payment maximum after 45-60 days. But if could be done before also. You will be paid directly in your account via NEFT.

WeMark sends the payment directly into your account via NEFT.

Yes, but it depends on the project. Some projects you have to and for some you don't have to .

You can take as many as you want to but we will confirm you only when we get approval from client for the same as project is assigned on the basis of your profile and last experience.

You have to apply online or reply to emails for any assignment.

Once you submit your first report , we will give you grading and after that you will start getting good brands depends on your grading and profile.

You will receive Shop confirmation email along with phone call from concerned project Manager.

You need to apply via email or online.

You will receive emails asking for application for assignments and also for some shops you can see them online.

Just tell your friends to register at www.wemarkglobal.com at shopper registration page.